Frequently Asked Questions
Everything you need to know about shopping at Terry Costa.
How long will it take for my dress to arrive?
For in-stock items, orders are typically processed within 1-2 business days. Shipping times vary by location, but standard domestic delivery usually takes 3-7 business days.
What is your return policy for formal wear?
To ensure the highest quality for all our customers, all sales are final. We do not accept returns or exchanges on dresses or accessories, so we recommend checking our size guides carefully before purchasing.
How do I know what size to order?
Each designer has a unique size chart. We provide these charts on every product page. We strongly suggest having your measurements taken by a professional to compare against the designer's specific specifications.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Yes, Terry Costa ships worldwide. Please note that international customers are responsible for any customs duties, taxes, or brokerage fees incurred upon entry into your country.
Are the products on your website authentic?
Absolutely. Terry Costa is an authorized retailer for every brand we carry. All gowns and accessories are 100% authentic and shipped directly from our boutique or the designer's warehouse.