Returns & Exchanges
At Terry Costa, we want you to feel confident in your purchase; however, due to the seasonal nature of formal wear, all sales are final unless otherwise specified in your specific order agreement. We offer a streamlined return process for eligible items to ensure you find the perfect fit for your special event.
Return Process
- 1.Request Authorization
Contact our customer service team within 48 hours of receiving your order to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Securely pack the item in its original packaging with all designer tags, security seals, and hangers still attached in their original condition.
- 3.Ship the Item
Affix the provided shipping label and drop off the package at any authorized carrier location, ensuring the RMA number is clearly marked on the exterior.
- 4.Inspection and Refund
Once our quality control team verifies the garment's condition, your refund or store credit will be processed within 5-7 business days.
